All new products are subject to a standard 2 year warranty, unless indicated otherwise. Some suppliers may offer a longer guarantee term than the standard 2 years. If we have indicated this is the case, then this will definitely apply. The warranty period naturally does not affect your consumer rights.
If your product does not function properly upon receipt, you must contact our customer service as soon as possible. They will ensure the situation is quickly resolved. The item which isn't functioning (properly) must be returned to us in its original packaging and in its original complete state, whenever possible.