If for some reason you're not satisfied about your purchase you have the option of returning the product within 30 days of receipt. You can also notify us within the 30 days of your intent to return the product. You notify us by filling out our return form. As soon as we have received the form we will send you a confirmation with instructions and a return label. After notifying us you have 14 days to send us the return product.
The following items can’t be exchanged/returned:
We reimburse the total purchase amount (including possible shipping costs) as soon as possible, but not later than 14 days after you submitted the return. We have the right to postpone reimbursement until we have received the products, or until you have provided proof of mailing the return. We reimburse the purchase amount with the same payment method that you chose to purchase your order.
When you return a product you have to pay all shipping costs yourself. Shipping costs for delivering (new) orders to you are paid by us, provided the purchasing amount exceeds €50,-. If you paid shipping for your purchase the shipping costs will be included in the reimbursement for your return.