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Frequently Asked Questions

You can find the invoice in your account. We also send a copy attached to the confirmation email, which includes the tracking code of your order.

If something went wrong during the payment process you will receive an email from us. You can still finish payment by using the link in the email.

Fill in our return form. We will send you an email with instructions for returning the item.

Do you have any other questions?

Send a WhatsApp
Answer within 30 minutes

Message via Messenger
Answer within
30 minutes

Answer within 24 hours

Prefer to contact us by phone? Call us at: 0527-690404.

Opening hours customer service

Monday 11am - 10pm
Tuesday 9am - 10pm
Wednesday 9am - 10pm
Thursday 9am - 10pm
Friday 9am - 10pm
Saturday 10am - 4pm
Sunday Closed

Opening hours shops


Het Spijk 8
8321 WT Urk

Company information

Company name: B.V.
Commercial register (KvK): 39083060
VAT: NL813480711B01